Things staff at Crux like to hear during the textbook rush:
- “Thanks for all your help.”
- “I just read one of Crux’s recommended reads and I loved it. Thanks.”
- “You’ll call me when that comes in? That’s great, thanks!”
Things staff at Crux are not fond of hearing (multiple times) during the textbook rush:
- “I am going to call every day until my book arrives. Can you make it come any faster?” (No! We can’t control distributors and courier companies!)
- “But the professor said you’d have that book!” (This is especially irritating when the prof didn’t place a class order for the book in question.)
- “Don’t you order enough textbooks for everyone in the class?” (Drop/Adds give us all problems.)
Smile at your local bookseller and always remember to say Thank You.
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